We provide shipping via qxpress courier and rates depends on the weight of the items.
We provide FREE shipping/delivery within Singapore for orders worth $60 or more.
We pride ourselves in fulfilling your orders swiftly and efficiently.
We strive to ship all orders (received before 6 pm on Mon-Fri, excluding public holidays) the next working* day. Orders made over the weekends are usually shipped on the following Monday. You will receive an email as soon as your order is shipped out. Some orders may take longer to process if received during sale periods, around public holidays and unforeseen circumstances. We seek your understanding in this.
We take every good care to ship the orders in good condition and properly packed. However, the package may be damaged due to delivery procedure and we will not be responsible for the same.
Qxpress delivers in 2 working days. If you have a preferred timing please leave a note at checkout. Qxpress will try its best to deliver at your preferred time. In the event of a failed delivery (ie. no one at home to receive), qxpress will attempt delivery for a maximum of 2 tries before the parcel is returned to their warehouse and the customer can self collect from them.
*Working days exclude public holidays and Sundays
Self-collection is temporarily unavailable due to COVID-19 situation.
A variety of payment modes are accepted in our store. The most commonly used payment mode is Paynow. Scan Paynow QR code image using your internet banking app to make payment
Customers can also have the choice of making payment via Paypal. With Paypal you can pay with your credit/debit card even if you don’t have a PayPal account.
Shipping for all orders is done once payment is completed.
We reserve the right to cancel any orders due to stock unavailability or other unforeseen circumstance. Full refund will be made in that case.
We firmly believe that all the customers who order online are aware that colors seen on a monitor will be slightly different as compared to the actual outfits, accessories or any products.